Shipping Policy
Last Updated: June 2026
At DigiStream, we are committed to delivering products safely, efficiently, and in a timely manner. This Shipping Policy explains our order processing, dispatch, shipping methods, delivery timelines, and customer responsibilities.
Order Confirmation
After an order is placed, customers may receive a confirmation call, WhatsApp message, SMS, or email from our team.
We verify order details, delivery information, product availability, and customer requirements before dispatching any shipment.
Orders are processed only after successful verification and confirmation.
Advance Payment Policy
Many products available on our website require an advance payment of ₹100 at the time of placing an order.
The advance payment helps us verify customer requirements, confirm order details, process orders efficiently, and reduce unnecessary shipment losses.
For eligible products, the remaining balance amount may be collected through Cash on Delivery (COD) at the time of delivery.
Shipping Methods
Orders may be shipped through:
Shiprocket Partner Network
Private Courier Services
India Post / Speed Post
Other Reliable Logistics Providers
The shipping method used for a particular order may vary depending on service availability, delivery location, and operational requirements.
Order Processing & Dispatch
Orders are generally processed and dispatched within 7 working days after successful order confirmation.
In many cases, orders may be dispatched earlier depending on stock availability and operational schedules.
Dispatch timelines may vary during festivals, holidays, promotional campaigns, or unforeseen circumstances.
Delivery Timeline
Delivery timelines may vary depending on the customer’s location, courier partner availability, and local service conditions.
Once an order is dispatched, deliveries are generally completed within 3 to 10 working days.
Customers will be notified if there are any unexpected delays due to weather conditions, logistics issues, public holidays, natural disasters, or other circumstances beyond our control.
While we strive to ensure timely deliveries, exact delivery dates cannot be guaranteed in all situations.
Delayed Shipments
Certain situations may result in delays, including:
Product stock shortages
Manufacturer delays
Logistics disruptions
Remote delivery locations
Natural disasters or weather-related issues
Public holidays and peak delivery seasons
In such cases, customers will be informed as early as possible.
Customer Requested Delayed Delivery
If a customer requests delivery on a future date or asks us to hold the shipment temporarily, we may dispatch the order according to the customer’s preferred schedule, subject to mutual confirmation.
Stock Availability
Product availability is subject to stock status at the time of order processing.
If a product becomes unavailable or out of stock after an order has been placed, customers will be informed promptly.
In such situations, customers may choose to:
Wait for stock replenishment
Select an alternative product (if available)
Request a full refund of the advance payment
Delivery Responsibility
Customers are responsible for providing accurate delivery information, including:
Full Name
Contact Number
Complete Delivery Address
Landmark (if required)
PIN Code
Incorrect or incomplete information may result in delivery delays or failed deliveries.
Shipping Charges
Shipping charges, if applicable, may vary depending on the product, delivery location, courier partner, and promotional offers available at the time of purchase.
Any applicable charges will be displayed during the checkout process.
Contact Information
For shipping-related questions, order tracking, delivery updates, or logistics support, please contact:
Team of DigiStream
Website: https://digistream.in
Email: teamofdigistream@gmail.com
Phone: +91 98655 78655